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Quick answers, no guesswork. Find solutions to common shoe-related questions in a flash. Get the scoop on sizes, care tips, and more. Let's keep you stepping in the right direction!

Don't see a style on your site that I want

We carry the complete line of Pleaser USA, Demonia, Fabulicous, Funtasma, Pink Label and Devious.  We do carry partial lines of brands like TUK, Pastease and Funk Plus. For Pleaser, Demonia etc., if you see we don't have a specific style that you are

Can I come shop at your warehouse in Montreal?

In general, no.   We operate from a large warehouse in Montreal and due to security, our warehouse is not open to the public.   We do however make exceptions where you can pick up a package from our clearance warehouse, but that is strictly for pick

What are your hours of operation?

Monday to Friday 9-5 est time.  You can always catch us on chat during business hours and via email. Our policy is to return your email within 24 hours/1 business day or even sooner. If you don't catch us by phone, do send us an email and we will res

Is my personal information secure?

Absolutely! For more information do refer to our privacy policy.

Can I cancel/change my order?

Once and order is placed, it is very difficult to change or cancel an order as orders are processed very quickly.  If needed, do contact us via email ([email protected]) or by phone (888-669-5638) right away and we will try our best to accommodat

Something is out of stock, getting it back?

Hopefully!   Depending if the item is active or not from the manufacturer, we try to replenish our inventory as fast as possible.  For an email notification when something comes back into stock, use the  "email me when my size is restocked" option an